Refund and Exchange
Favedge keeps its refund policy flexible and easy for its customers. The customer must follow the following guidelines before requesting a refund.
- After 24 hours of placing the order, we do not cancel orders.
- Refund requests require 30 days to process, and depending on the circumstances, it typically takes 15 to 45 days to start the refund process.
- Please allow 20 days for the processing of returns and up to 30 days for the credit to appear on your account statement.
- The same credit card or payment method used for the initial purchase will receive the refund.
- The billed amount and all relevant taxes will be returned to your account.
- The customer is responsible for paying the refund delivery cost; shipping and handling fees are not refundable.
- We offer a 100% money-back guarantee.
- If there is a size or color problem with an item of comparable value, the customer may exchange it. There will be a shipping fee.
A damaged or used product cannot be refunded or exchanged.
Refund and Exchange
Favedge keeps its refund policy flexible and easy for its customers. The customer must follow the following guidelines before requesting a refund.
- After 24 hours of placing the order, we do not cancel orders.
- Refund requests require 30 days to process, and depending on the circumstances, it typically takes 15 to 45 days to start the refund process.
- The same credit card or payment method used for the initial purchase will receive the refund.
- The billed amount and all relevant taxes will be returned to your account.
- The customer is responsible for paying the refund delivery cost; shipping and handling fees are not refundable.
- We offer a 100% money-back guarantee.
- If there is a size or color problem with an item of comparable value, the customer may exchange it. There will be a shipping fee.
A damaged or used product cannot be refunded or exchanged.
